Contact Center Agent (Job Order)
Technical Education and Skills Development Authority
- Taguig, PhilippinesContact Center Unit, 4/F, East Service Road, South Superhighway, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- PHP 700,00 - PHP 800,00 / hariPHP700800700DAY
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-05-14T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
DUTIES AND RESPONSIBILITIES:
- Serves as the primary customer-relation support staff of TESDA;
- Develops different Customer Relations Management (CRM) strategies/responses to serve TESDA Clientele efficiently and effectively;
- Enhances the CRM Logging System Design and features for proper facilitation of responses on current programs and projects;
- Analyzes, monitors and evaluates Customer feedback, queries and complaints service either through calls, short message service (SMS), e-mail and letter;
- Provides service and assistance to potential clients/scholars of 100,000 scholarships and jobs generation projects through different platforms; and
- Performs other tasks/functions as may be required.
Kualifikasi Minimum
- Good interpersonal skills
- Good communication and presentation skills
- Excellent problem-solving skills
- Preferrably with one (1) year relevant experience, but fresh graduates are also welcome
- Must be willing to work from Monday to Saturday
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- East Service Road, South Superhighway
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Tentang Technical Education and Skills Development Authority
The Technical Education and Skills Development Authority (TESDA) is the government agency tasked to manage and supervise technical education and skills development in the Philippines. It envisions itself as a dynamic partner in the sustained excellence of the Filipino workforce. With the active cooperation of the private and public sectors, it seeks to formulate and implement policies, plans and programs that would help realize the socio-economic potentials of the country’s workforce. Through progressive institutional capability building, TESDA undertakes active TVET policy advocacy, pursues enabling mechanisms for TVET partners and provides support services for implementation of TVET programs.