Customer Service Representative (Cavite Site)
TaskUs
- Imus, Philippines2F, LUMINA POINT MALL LUMINA POINT BAYAN LUMA II IMUS CAVITE, PHILIPPINES, Imus, CALABARZON, PhilippinesImusCALABARZONPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2016-12-28T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Determine requirements by working with customers.
- Answer inquiries by clarifying desired information; researching, locating, and providing information.
- Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
- Sell additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintain call center database by entering information.
- Keep equipment operational by following established procedures; reporting malfunctions.
- Update job knowledge by participating in educational opportunities.
- Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Kualifikasi Minimum
What are we looking for?
Finished 2 years in College or Vocational Courses/ Bachelor's/ College degree
Preferably with 6 months Call Center experience
Ridiculously Good Communication Skills
Willing to work at Imus, Cavite!
Fasilitas dan Tunjangan
Paid Holidays
Paid Sick Leave
Maternity & Paternity Leave
Single Parent Leave
Special Leave Benefits for Women
Life Insurance
Medical / Health Insurance
Keahlian yang diperlukan
- MS Office
- Email Support
- Chat Support
- Customer Service
- Time Management
- Communication Skills
- Data Encoding / Data Entry
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Vokasi (D3)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 2F, LUMINA POINT MALL LUMINA POINT BAYAN LUMA II IMUS CAVITE, PHILIPPINES, Imus, CALABARZON, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang TaskUs
TaskUs today is expanding rapidly and has transformed from something more than a company — it is a movement.
TaskUs has been recognized on the Inc. 500 | 5000 Fastest Growing Companies in America list three years in a row, and the Los Angeles Business Journal 100 Fastest Growing Private Companies list two years in a row. We are fortunate to work with dozens of innovative and disruptive internet companies who are changing the way the world works. Ask any of our staff- this is a special place to work. We treat each other with respect and push each other to be our best professional and personal selves while celebrating our accomplishments. We are always looking for intelligent individuals that want both a career and lifestyle, not just a job. At TaskUs you work closely with talented managers who are experts in their field, who serve as coaches and will guide you to success.
If you’re ready for a change, ready to make a difference, and ready to start your career and achieve your potential, we’d love to hear from you!