Customer Experience
TaniHub Group
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2019-12-14T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Resolve customer complaints via phone, email, mail or social media
Kualifikasi Minimum
- Fresh graduates are welcomed to apply
- Customer Service experience
- Passionate about assisting people, have a professional manner in handling customer
- Passionate about E-Commerce / Agriculture world
- Resilience, flexibility, high initiative, eagerness to learn
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- South Jakarta, DKI Jakarta, Indonesia
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang TaniHub Group
TaniHub is an Indonesian Agriculture-Technology, solving problems in the supply and distribution chain of agriculture produces. Through the platform and network, TaniHub connect farmers with people in the market to enable farmers selling agriculture products with fair price and sustainable quantity.
Established in late 2015 as an on-demand application to deliver vegetables from farms to houses, in July 2016, TaniHub started to become a Business to Business suppliers for all Agriculture Commodities – Fruit, Vegetable, Poultry, Fishery, Livestock. With the support of TaniXpress, inhouse fresh-products delivery fleet, since October 2017 TaniHub expands to wider online channels, reach more SME’s, Restaurants, Resellers, and end users.
TaniHub wants to be the First Choice in delivering agriculture products from farms to market with affordable price, efficient sourcing, and reliable supply chain. The aim is to bring forward Indonesia by giving market access to as many farmers as possible. By building and growing an integrated agriculture marketplace, the technology will benefit significantly to the growth of agriculture ecosystem in Indonesia.