Customer and Loyalty Officer
tanamduit
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2018-12-18T17:15:37.586497+00:00Ditutup.
Deskripsi Pekerjaan
- Responsible to create and manage Excellent Customer Service
- Manage SLA of Customer Service (Call Center Unit).
- Understand the most effective and efficient solution for the Company
- Able in handling Customer Service both thru voice and Non Voice (Live chat/ email).
- Responsible in doing KYC (Know Your Customers)
Kualifikasi Minimum
- 2 years working as customer service officer / call center officer
- Experience in handling customer service both thru voice and non voice (chatt, sosmed, email, etc)
- Excellent in complaint handling & maintain positive image of company
- Good communication and presentation skills;
- Excellent problem-solving skills & able to work as a team
- Pro-active and passionate working in any kind of circumstances
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- South Jakarta, DKI Jakarta, Indonesia
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang tanamduit
tanamduit is a brand of investment portal owned by PT Star Mercato Capitale, a fintech start-up based in Jakarta, with the license as a securities company specializing as selling agent of mutual fund (Agen Penjual Efek Reksa Dana/ APERD) by Otoritas Jasa Keuangan since September 2017.
The company has a vision to bring Indonesian society to a better financial life, therefore the company has set the missions (1) to develop the most favorable digital financial planning and investment platform (2) to educate the society the benefit of investment and encourage people to adapt investment into their lifestyle and (3) to attract the best talents in contributing their ideas and expertise to the company and staheholders.
tanamduit has launched it's investment portal application under Android (February 2018) and iOS (July 2018).
The company and it's affiliates plan to expand the business, develop products and platform, more active and more budget for marketing activities. Therefore, the company invites best talents to fill a few vacant positions, such as area of Digital Marketing and Product Development.