Client Service Center Associate | Casual  

Responsible for the accurate and timely scanning of NB applications, processing of payments, and resolving/facilitating simple inquiries and requests, from walk-in clients at the Client Service Center.

Accountable for ensuring that daily collections are properly accounted for, reported, and deposited within company standards; the proper safekeeping of all cash and check collections, provisional receipt booklets and official receipts.

Scans new business applications (TRAD,VUL, and MF ) following agreed upon guidelines/procedures using Client Service Center application systems and ensuring service level targets are met.

Receives and processes payments for all lines of businesses; issues official receipts, and accounts for said collections on a daily basis following agreed upon guidelines, procedures, and ensuring service levels are met.

Resolves simple types of inquiries and requests at the counter in a timely, accurate, professional and courteous manner using the various Customer Center applications/systems and ensuring counter service levels are met; escalates complex requests to immediate manager/supervisor for processes requiring changes and adjustments in their policy/plan records.

• Candidate must possess at least a Bachelor's/College Degree , any field.
• Should possess good communication skills, both written and verbal.
• Must demonstrate a strong sense of integrity
• No work experience required.
• 4 Contract position(s) available.
• 3 vacancies in Makati
• 1 vacancy in Malolos, Bulacan