Netsuite Analyst & Administrator  

Summary of primary job responsibilities:

• Work within a self-organized team of NetSuite and other developers (Front/Web).
• Implement agile mindset by using agile methods (e.g. Scrum, Extreme Programming).
• Analyze business requirements and translate into code.
• Advocate for best practices, coding W3C standards, great usability and exceptional quality
• Ensure quality assurance before releasing to production.
• Administrate & maintain NetSuite platform.
• Provide ongoing technical support to all internal NetSuite users.

Duties and responsibilities

Analysis

• Partner with the business and build relationships within the tech team – & business team members. Communicate clearly and Coordinate closely with each team member
• Support the business in building requirements and user stories.
• Identifying opportunities to improve and streamline current processes with NetSuite.
• Clearly articulate problems, solutions, and processes.
• Take business requirements and user stories, form technical requirements, and produce the desired outcome.
• Build process maps and documentation to explain to other team members.
• Design and deliver training sessions with team members.

Administration and QA

• Manage users, roles, permissions, and authentication.
• Design and set up reports for each function within the business.
• Create saved searches & reports and assist other staff in their setup & use.
• Manage templates, forms, custom records & custom fields.
• Plan, implement and review customizations of NetSuite including custom records, forms, fields, saved searches and reports
• Quality Assurance & test pre-Go-Life into production

Support

• Monitor and maintain day to day operation of the NetSuite platform for internal stakeholders.
• Systematically break down issues to identify root causes and resolve them.
• Troubleshoot issues. Create & document troubleshooting workflows.
• Support existing NetSuite scripts.
• Support internal users on NetSuite issues

Other

• Follow agile methodologies (e.g. SCRUM) and help to improve DEV process & outcome.
• Maintain up-to-date knowledge of NetSuite functionality, customizations, and integrations
• Report to GM of Technology and work closely with Tech Team and business stakeholders based in Perth & Melbourne, Australia

• 2+ Experience as an NS analyst or administrator
• 3+ years ERP experience using Netsuite Platform
• Experience with NetSuite administration, workflows, saved searches and customizations
• Excellent written and verbal communication skills
• Candidates must have a Bachelor’s/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Industrial), Science & Technology, Commerce or equivalent.
• Desirable: SuiteFoundation Certification, NS administrator certification
• Work from home preferably with 75mbps and up reliable home internet connection

Please note that this job opening is office-based, however as COVID-19 response we are working from home and based on assessment.