Customer Success Account Manager
STORM Technologies
- Pasig, PhilippinesUnit 606 Centerpoint Bldg. Garnet Road, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-04-30T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Formulates recommendations on Program Design based on feasibility study results
- Analyzes feasibility study data
- Spearheads the collaboration meetings with both internal and external stakeholders of the project to come up with a seamless work / process flow
- Facilitates internal and external User Acceptance Testing (UAT) sessions
- Ensures that all program success metrics are tracked and managed
- Handles event management (Benefit Shows, Benefit Fairs, etc) to help achieve program success metrics
- Collaborates with internal teams (QA, merchant, customer service, etc) for escalated incidents that require resolution
- Formulates recommendations on Program Design based on Program Satisfaction results
- Keeps up-to-date with Human Capital trends to continuously provide recommendations
- and improvement plans for the program.
- Formulates methodology of any and all related data gathering efforts and guides Analysts in administration
Kualifikasi Minimum
- Fresh grads are welcome to apply
- If fresh grad, BS in Business, Marketing / Communications course
- Project Management Skills: Preferrably has school organization experiences, work that requires candidate to handle partners or stakeholders
- Account Management
- Bachelors degree of any course, preferrably from DLSU, UP and ADMU
- Presentation skills
Fasilitas dan Tunjangan
Flexitime
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Retirement Benefit Plans
Medical / Health Insurance
Employee Discounts
Keahlian yang diperlukan
- Project Management
- Communication Skills
- Account Management
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Unit 606 Centerpoint Bldg. Garnet Road, Pasig, Metro Manila, Philippines
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Tentang STORM Technologies
STORM is the fastest-growing HR-technology startup in the Philippines. We serve over 100,000 employees of the country's top companies including Coca-Cola, Nestle, Sun Life, and more. With innovation at our core, we continuously develop and improve HR solutions powered by cutting-edge technology.
Flexibility is our business - after all, we’re the largest provider of flexible benefits in the country. It’s also part of our culture. Enjoy a flexible working schedule and environment while maintaining accountability for your projects. At STORM, we believe in giving you the space and opportunities to hone your skills, learn new ones, and work toward your personal goal as you contribute to the company’s growth.
In everything we do, we make sure to uphold STORM’s values of entrepreneurship, relentlessness, hanep service, learning, fun, and, above all, Christ-centeredness.
We’re looking for fresh talents to #BraveTheSTORM and join our team.
Grow with us doing work that matters.