Naga City Cam. Sur Site | Center Manager (Site Lead)
Stellar Philippines
- Naga, Philippines24F, C5 Rd., Cor. Eastwood Ave. Brgy. Bagumbayan, Naga, Bicol Region, PhilippinesNagaBicol RegionPhilippinesPhilippines
- PHP 100.000,00 - PHP 150.000,00 / bulanPHP100000150000100000MONTH
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2018-04-29T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
* Lead the Stellar Naga Site to achieve company and client business objectives
1. Drive account performance to deliver client, employee and shareholder outcomes
2. Develop the leadership team’s capability
3. Deliver operational excellence
4. Deliver communication strategies to ensure employees, the company and the client are informed in true “Open Book Management” style
Kualifikasi Minimum
- Five years of BPO experience with at least one year Senior Operational management experience
- Managed at least two hundred FTE’s or two accounts simultaneously
- Profit and Loss accountability
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Life Insurance
Gym Membership
Performance Bonus
Keahlian yang diperlukan
- Organizing and Planning
- Complex Problem-Solving
- Financial Analysis
- Statistical Analysis
- People Management
- Communication Skills
- Computer Literate / Basic Computer Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Management and Consultancy
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- 3F, ANR Business Center Maharlika Highway Concepcion Grande Naga City 4400, Naga, Bicol Region, Philippines
- Industri
- Business Process Outsourcing
- Lowongan
- 1 lowongan dibuka
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Tentang Stellar Philippines
Experts in Managing Customer Relationships
Stellar is the voice behind the brand of some of the largest and most respected companies around the world, and we operate a three way working relationship with clients, customers and our people to be customer centric in everything we do.
Stellar is a leading global provider of call centre and business process outsourcing solutions, operating outsourcing centers around the world that collectively manage over 300 million customer interactions and 100 million transaction processes every year.
We pride ourselves on taking a flexible approach to meeting client needs with outsource models ranging from short-term trial or overflow services to long-term end-to-end customer management solutions. All our services are underpinned by a reputation for quality, and our advanced Business Intelligence reporting technology provides clients with in-depth customer insight.