Contact Center Lead
Solar Philippines
- Makati, PhilippinesLPL Towers, 112 Legaspi Street, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2020-01-18T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- The Contact Center Lead oversees or supervises the daily operations and tasks of the contact center;
- Decides on where inquiries and leads get forwarded to;
- Works closely with the sales operations, sales team, and customers;
- Handles all the inquiries coming from the website, email, showroom, walk-ins, referrals, calls;
- Keeps track and reports of all sales leads, ensures that sales leads and inquiries are forwarded to the corresponding departments.
Kualifikasi Minimum
- A Bachelor’s/College degree is required
- Good communication skills
- Must be able to plan and execute tasks
- Good customer service skills
- At least 4 years of customer service experience
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- LPL Towers, 112 Legaspi Street, Makati, Metro Manila, Philippines
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Tentang Solar Philippines
Solar Philippines is Southeast Asia’s largest solar company and only integrated developer, investor, manufacturer, and EPC, with 700 employees; 300 MW in projects operating or under construction; the lowest cost solar Power Purchase Agreement (PPA) in East Asia; a multi-GW pipeline, including the world’s largest solar projects in off-grid, unelectrified areas; and an 800 MW solar panel factory, one of the largest and most advanced in the region.
Led by veterans from the solar, power, construction, and manufacturing industries, we bring a sense of urgency and long-term commitment to everything we do. We are committed to growing the solar industry from 2% to a majority of the world’s energy mix over the coming years, uniting with those who share our vision of making solar the least expensive source of energy and ameliorating world poverty.