Technical Engineer  

The Technical Engineer or TechXpert will perform drop-related issue troubleshooting and repairs to resolve Cable TV/Broadband/In-house IP Network issues including FTTX or direct broadband systems. He/She will troubleshoot and rectify Premise Fiber Optic Network and structured cabling. He/She will perform network related functions such as forward and reverse sweeping for finding RF problems, leakage or noise detection, isolation and correction and high pass filter installation for broadband service areas.

Responsibilities:

• Performs drop related issue troubleshooting and repair to immediately resolve CATV/Broadband/In House IP Network Issues including FTTx or direct broadband systems
• Operates basic and advance CATV/IP/LAN/Optical test equipment such field intensity meter, sweep test equipment, leakage test equipment, megger, spectrum analyzer, QAM analyzer and other equipment required in the implementation of identified activities and programs.
• Reports to duty supervisor if restoration would require intervention or assistance from other support groups such as cabling or construction
• Performs temporary corrective remedies to facility breakdown if permanent resolution would exceed standard network fault restoration
• Ensures that all activities are updated accurately and in real time through our existing workforce management tools and software
• Attending drop network related problems such as permanent resolution of trouble prone areas where high-speed data signal outage, Wifi coverage, private network and Voip related concerns are recurring.
• Performs ocular inspection as may be required by duty supervisor such as survey of cable lines for span sag, vertical clearance, kink or damage, status of other network electronics, wifi coverage validation, premise network structural and coaxial cabling.
• Ensures replacement of equipment accessories observing original values and orientation; Ensures spare material and tools & equipment availability.
• Prepares and submits to Duty Supervisor reports such as weekly material utilization sheet, material requisition slip, incident reports, daily trip ticket and accomplishment report.
• Engage in ongoing education program provided by the company to keep one’s level at the cutting edge of the industry

• Must be a Licensed ECE Graduate
• With CISCO certification or any equivalent certificate
• With at least 1 year relevant working experience in Cable, Telco environment
• With technical skill set in CATV, IP or LAN/WAN Network
• Knowledgeable on IP Network Systems
• Computer literate and familiar with office applications
• A team player, highly motivated, results oriented and attentive to details
• Willing to work in varied shifts and remains on-call on emergencies
• With professional Driver’s License