Customer Service Representative | Food Delivery Account
Sitel Philippines inc.
- Mandaluyong, PhilippinesGround Floor e-Life Digital Zone, Eton Cyberpod Corinthian-Ortigas, EDSA corner Ortigas Avenue, Quezon City, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2020-01-30T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
We are looking for passionate customer service associates who can live and breathe our core values.
We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.
Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.
What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers.
Kualifikasi Minimum
- WOW Customers over the phone, online chat, or email
- Ability to multi-task and adapt to changes quickly
- Enthusiasm and a Be BOLD attitude with great customer service skills
- A problem solver with keen attention to detail
- A WORK Together approach with open communication, excellence in service, integrity, and accountability
- Knows how to address customer concerns creatively and share feedback with other teammates
- Build TRUST by working as a team member, as well as independently, with minimal supervision
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Senior High Graduate
- Must have completed at least 60 units in college
- No Experience | WAVE 1 | EDSA MRT-Pioneer
What Should You Expect From Us?
- Paid training from day one
- Tons of growth opportunity (93% of our non-agent positions are filled internally)
- A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much more
- Access to some pretty cool tools and resources
- A feeling of accomplishment when you WOW Customers
- Ongoing training designed to improve customer experience and business performance
- Fun team environment where we work hard to Build TRUST every single day
But that’s Not All!
Here’s a few more perks you’ll enjoy when you join our team:
- Competitive starting wage
- Full-time shifts
- A suite of benefits which include medical, dental, and vision
- Employee Discounts
- Strong community involvement
- No cold-calling or telemarketing
Fasilitas dan Tunjangan
Special Leave Benefits for Women
Single Parent Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- G/F Robinsons Cybergate Plaza EDSA cor. Pioneer, Mandaluyong City
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Tentang Sitel Philippines inc.
We are Sitel, part of the Acticall Sitel Group. We are one of the world’s leading outsourcing providers of customer experience management and we would like to share something with you - our promise of experience.
Experience is everything at Sitel. It’s what sets us apart from the rest. Whether we’re dealing with a simple account query or creating an entire customer management strategy, we collaborate with our clients, we share our expertise, we build trust, and create strong customer relationships; adding value through our key brand attributes: knowledge sharing, a people first culture, global strength combined with local flexibility, and operational excellence.
Sitel is the leading business process outsourcing (BPO) call center provider; as ranked by the Black Book of Outsourcing, a Datamonitor company. Sitel’s 60,000 associates provide clients with a predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency.
The company has been awarded by the International Information and Communications Technology (ICT) Awards as 2008 BPO Company of the Year and by the Philippine Economic Zone Authority (PEZA) as 2010, 2009 and 2005 Outstanding Employer for its exemplary performance in job generation.
Do you believe in what you do? Can you feel it? Do you have what it takes? How strong is your commitment?
These are the types of questions we encourage our 57,000 associates to ask themselves every day. They are thinkers, doers, believers, achievers, leaders...
You can sum up the Sitel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do.
For more information, please visit www.sitel.com.