Project Management (Operation - CS) Based in Yogyakarta
Shopee
- Yogyakarta, IndonesiaPacific Century Place SCBD Lot 10, Jl. Jendral Sudirman Kav 52-53, Jakarta 12190, Indonesia, Yogyakarta, DI Yogyakarta, IndonesiaYogyakartaDI YogyakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2020-10-03T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Responsible to identify and implement solutions to address inefficiencies within e-commerce Customer Service Operation.
- Review and evaluate key performance metrics of CS operations and conduct deep-dive analysis to identify optimization suggestion.
- Initiate, plan, execute, and monitor work process improvement by utilizing project management standards
- Managing project risk; including development of contingency plans.
- Build, lead and drive a team of your own to achieve the above objectives
- Maintaining an awareness of potential interdependencies with other projects and their impact
- Conducting a project evaluation review to assess how well the project was managed
Kualifikasi Minimum
- Bachelor degree from reputable university
- More than 5 years of work experience either in similar capacity
- Strong analytical thinking, independent and highly driven
- Excellent communication capability in English
- Strong leadership skills and a good team player
- Positive attitude and eager to learn
- Work experience as a consultant from top tier consulting firms is preferred
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Sahid J-Walk, lantai 1 Jl. Babarsari No.2, Sleman, Daerah Istimewa Yogyakarta
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Tentang Shopee
Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.
Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.
Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.