Specialist, Order Management
S&P Global Philippines, Inc.
- Makati, Philippines6750 Office Drive , Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
The Role: Specialist, Transaction Processing
The Location: Makati City, Philippines
The Team: Order Management team handles the key function of issuing accurate invoices to the client. In addition to that, the team processes huge volume of internal and external emails. We have a team of dynamic and enthusiastic people in India, Manila, US and Pakistan.
The Impact: This is a key position to support the function of Order Management. Timely and accurate invoicing is a key part that leads to revenue generation.
What’s in it for you: With Order Management, no day is a dull day. This is a critical and vigorous position that requires one to work in various applications such as SalesForce, Oracle, Vertex and our brand new Billing System Zuora. Also, one needs to closely work with commercial teams on a daily basis.
Responsibilities:
- Review contracts signed by the customer.
- Process New Sales, Renewals and Amendments. Ensure accurate and timely billing and services.
- Process accurate adjustments to client accounts. Provides verbal and/or written billing explanations to client/client services/sales.
- Promptly and precisely process emails.
- Assist with escalation of key issues to senior management to ensure adherence to established policies and procedures. Provide basic ad hoc reporting as necessary.
Kualifikasi Minimum
What We’re Looking For:
Basic Qualifications:
- Excellent communication skills (Verbal / Written)
- 2-4 years of relevant experience.
- Bachelor degree in Business, Management, Accounting or equivalent.
- Good understanding of financial transactions and their impact on the business. Knowledge of products, services and proprietary systems.
- Research financial discrepancies and billing inquiries and recommend the appropriate course of action for resolution.
- Strong analytical and problem solving/research skills with a high attention to detail.
- Basic knowledge of MS Office
- Must be flexible on rendering overtime and shift adjustment as needed
Preferred Qualifications:
- Prior experience of working in Salesforce or Oracle
Fasilitas dan Tunjangan
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Life Insurance
- Medical / Health Insurance
- Performance Bonus
Keahlian yang diperlukan
- Salesforce
- Oracle Order Management
- Billing and Invoicing
- Data Encoding / Data Entry
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 6750 Office Drive , Makati, Metro Manila, Philippines