Customer Service Representative (CSR)  

Our Company Culture is the reason behind our success! We have minimal employee turnover due to high employee satisfaction, competitive compensation packages, and a lively and exciting working environment. PvG’s culture is one of empowerment. Employees know what is expected of them and how they are performing on a daily basis. Our workplace culture supports our mission to provide our clients with consistently reliable service using best practices that have resulted in impressive financial returns for both our clients and our company. Work Environment and Open Door Policy We have a family-oriented culture. Our PEOPLE is what makes PvG the kind of company that you want to work for. We hire people who share our same values and who have the same potential to be the best given the right dynamic team environment. We encourage our employees to communicate with any member of the management team about anything at anytime. We believe that every one of our employees is a hands-on contributor and what they have to say is important. Our employees can send a private message directly to the President of the company about any issue. We conduct “all hands” meetings monthly, employee surveys, and focus group discussions. If our employees have something to say – we listen. Company Activities We not only have company picnics, holiday celebrations, recognition ceremonies, and birthday celebrations but we also created our very own brand of league events where employees compete with other employees for team pride. Our company activities strive to maintain a healthy work life balance for our employees. Social Responsibility We believe there is a correlation between corporate success and social well-being. We provide assistance to a variety of organizations, including those close to our employees in the areas of child welfare and education as well as calamity support services. Company details: Headquarters Newport Beach, California Year founded 2006 Company type Privately Held Company size 201-500 employees Specialties Benefits Enrollment and Eligibility Management, Employee Life Events Management, Benefits Enrollment Technology Configuration and EDI Support, Eligibility Reconciliation and Consolidated Premium Billing, ACA Reporting, FSA and COBRA Administration, Wellness Program Administration and Population Health Analysis, Broker Renewal Support, BPO Management and Shared Services, and Data Visualization and Business Intelligence Reporting