Head of Digital Commerce Experience
PT Smartfren Telecom
- Central Jakarta, IndonesiaJl H. Agus Salim 45, Menteng, Jakarta Pusat, DKI Jakarta 10340, id, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-11-01T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Responsible for the digital customer journey
- Responsible for the digital customer satisfaction and advocacy numbers and improvement initiatives
- Drive the digital customer forum council
- Report out and drive the customer matrix across the customer journey
- Responsible for customer insights and research through digital channels
Kualifikasi Minimum
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Jl H. Agus Salim 45, Menteng, Jakarta Pusat, DKI Jakarta 10340, id, Central Jakarta, DKI Jakarta, Indonesia
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Tentang PT Smartfren Telecom
PT Smartfren Telecom Tbk is one of the leading telecommunication service provider in Indonesia for the retail and corporate segments. Smartfren began operating in Indonesia since 2011. In 2015 Smartfren innovate with the launch of 4G LTE Advanced services in Indonesia as well as a leading 4G operator that has the widest coverage of 4G LTE in Indonesia today.