PT Berlian Sistem Informasi
PT Berlian Sistem Informasi

Helpdesk Staff  

PT Berlian Sistem Informasi

 
  • Jakarta Timur, Indonesia
    Jalan Pulomas Selatan, Kayu Putih Kel., Pulo Gadung, Jakarta Timur, DKI Jakarta, Indonesia
    Jakarta Timur
    DKI Jakarta
    Indonesia
    Indonesia
  • KontrakCONTRACTOR

Berakhir a month ago

2024-01-30T17:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

Job Descriptions:

  • Gather inquiry from customer
  • Create ticket based on customer inquiry
  • Analysis Customer Satisfaction & Customer Voice
  • Conduct 1st level support
  • Create monthly report
  • Expert using Excel
  • Hands on use system

Kualifikasi Minimum

Qualifications:

  • Experience as help desk 2-3 year experience

  • Hands on use system (ticketing more advantage)

  • Good communication in English

  • Analysis Customer Satisfaction & Customer Voice

  • Expert using Excel

  • Excellent problem-solving skills;

  • Ready join ASAP

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
General Services
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Often
Alamat Kantor
KTB Annex Building. Jl. Jendral A. Yani Pulomas. Jakarta 13120, East Jakarta, DKI Jakarta, Indonesia
Industri
Information Technology / IT
Lowongan
1 lowongan dibuka
Situs
https://www.bsi.co.id/

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Tentang PT Berlian Sistem Informasi

PT Berlian Sistem Informasi is an IT service and consultation company which was established in 1996. We are one of the subsidiaries of Mitsubishi Corporation (MC) Japan with customer ranging mainly from MC Group and other Japanese companies. With 20 years of experience and more than 200 consultants, we provide wide range of IT services which covers infrastructure as well as application services. Some of our services are data center services, network & communication services as well as application for financial, human resources and production area. With customer coming from automotive, manufacturing and multifinance industry we strive to provide the most suitable services for our customers following our motto "Your Success is Our Treasure".

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