Urgent! Customer Service Representative (CSR) with experience
John Clements Consultants Inc.
- Quezon City, PhilippinesUP Ayala Technohub Diliman QC., 2nd Floor I2 building Cebu Asia Town I.T. Park, Lahug, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2016-12-19T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence.
- Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to include managing their health and well-being by selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider
- Meet the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, first call resolution and attendance
Kualifikasi Minimum
- At least 9 months CSR experience in a BPO
- Completed 2 years in College
- Excellent Communication skills
- Can start ASAP
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- UP Ayala Technohub Diliman QC., 2nd Floor I2 building Cebu Asia Town I.T. Park, Lahug, Quezon City, Metro Manila, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang John Clements Consultants Inc.
John Clements Consultants Inc. pioneered the recruitment business in the Philippines. We are leading HR solutions company with a 40-year experience in management consultancy, recruitment and placement, psychologically assessment, outsourcing and staff augmentation both for local and international markets. We cater to a wide range of clientele belonging to different industries, primarily multinational and top local companies. We service 100 of the Fortune 500 companies.