PJ Lhuillier Group of Companies
PJ Lhuillier Group of Companies

Client Relations Assistant (Contact Center) | Makati  

PJ Lhuillier Group of Companies

 
  • Makati, Philippines
    Makati, Metro Manila, Philippines, 821 Doctor Jose P. Rizal St., Poblacion
    Makati
    Metro Manila
    Philippines
    Philippines
  • Penuh waktuFULL_TIME

Berakhir 3 years ago

2021-09-01T16:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

  • Provides timely and accurate response/s to all client queries and requests while adhering to the client service standards of the company through phone call, text message, email and social media.
  • Ensures that relevant details needed to address concerns are recorded.
  • Facilitates complaint resolution and query response within service level agreements in coordination with the pertinent units.
  • Recommends client-centered initiatives and proactive action/s to be done to avoid recurrence of the concerns raised by the client and significantly decrease number of complaints received.

Kualifikasi Minimum

  • Graduate of any Bachelor's Degree in Business, Communication, or Behavioral Science
  • With good oral and written communication skills
  • Willing to work in Makati City
  • Fresh graduates are encouraged to apply

Fasilitas dan Tunjangan

  • Retirement Benefit PlansRetirement Benefit Plans
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Employee DiscountsEmployee Discounts
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Keahlian yang diperlukan

  • Email Support
  • Customer Service
  • Communication Skills

Jurusan yang Diminati

  • Business
  • Psychology
  • Computer Science

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Often
Alamat Kantor
821 Doctor Jose P. Rizal St., Poblacion, Makati, Metro Manila, Philippines
Industri
Financial Services
Lowongan
2 lowongan dibuka
Situs
http://www.cebuanalhuillier.com

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Tentang PJ Lhuillier Group of Companies

The P.J. Lhuillier Group of Companies is composed of various companies ranging from its flagship business of pawn brokering to local and international remittance, micro-insurance, rural banking, hotel and restaurant management, jewelry and sports accessory retail, information technology, real estate, professional management, and corporate social responsibility. History Formally established in 1988, PJ Lhuillier,Inc. (PJLI) is a dynamic, multi-industry company that owns and operates businesses dealing with pawnshop, non-pawnshop financial services (banking, international and local remittance, non-life insurance, electronic loading, bills payment, and collection service), retail (jewelry and health and wellness products), hotel and restaurant management, information technology management, sports, and real estate/property management. It is the proud parent company of Cebuana Lhuillier, one of the leading and largest non-bank financial services providers in the Philippines with over 1,700 branches nationwide. PJLI attributes its dominance in the industry to integrity and heartfelt service, its robust network of local and international industry partners, and its steadfast commitment to nurture market-leading businesses for its growing clientele. Today, the P.J. Lhuillier Group of Companies seeks to become the best and preferred microfinancial and business-to-business solutions partner. The company intends to fulfil this vision through rendering dedication, hard work, and service. Company Mission We are your most trusted financial partner. Company Vision We will empower Filipinos through financial services anytime and anywhere.

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