Collections Manager
PJ Lhuillier Group of Companies
- Makati, Philippines821 Doctor Jose P. Rizal Avenue, Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- Develops and implements collection policies and procedures
- Creates strategies for effective and efficient collection activities. Ensures that these are aligned with the corporate goals and objectives
- Sets operating plans and budget for the department. Controls and manages expenditures
- Reviews efficacy of collection tactics and implements improvement on processes and procedures as needed
- Collaborates with Loans Product Department on creating or modifying client approval guidelines, especially for new loan products
- Leads the efforts in ensuring credit risk management and collections targets are met.
- Conducts regular review of past due accounts and determines effective resolutions that will be beneficial to client and company
- Oversees and monitors daily collection efforts, inclusive of lead prioritization, scheduling and manpower allocation
- Oversees and monitors daily bad debt recovery efforts, distinguishable from payments received from clients in good standing
- Reviews delinquency loan reports and initiate and/or make recommendations for remedial action.
- Provides resolution to customer complaints. Ensures that complaints will be addressed properly and efficiently and that company reputation will be preserved at all times
- Collaborates with a Legal team for the appropriate action to take for bad debts. Set guidelines and parameters to determine the timing for turnover of bad debts for legal action
- Assess and acquires an external collection agency. Sets collection target for the agency. Monitors and assesses the performance of the 3rd party collector
Kualifikasi Minimum
- Graduate of any four-year college course preferably business related
- At least five (5) years of work experience with in-depth knowledge of loans collection and bad debt recovery
- Has experience handling a collection agency
- Proficient and developing collection guidelines and policy
- With a proven good record of collection ratings
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Accounting and Finance
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- 821 Doctor Jose P. Rizal Avenue, Makati, Metro Manila, Philippines
Tentang PJ Lhuillier Group of Companies
The P.J. Lhuillier Group of Companies is composed of various companies ranging from its flagship business of pawn brokering to local and international remittance, micro-insurance, rural banking, hotel and restaurant management, jewelry and sports accessory retail, information technology, real estate, professional management, and corporate social responsibility.
History
Formally established in 1988, PJ Lhuillier,Inc. (PJLI) is a dynamic, multi-industry company that owns and operates businesses dealing with pawnshop, non-pawnshop financial services (banking, international and local remittance, non-life insurance, electronic loading, bills payment, and collection service), retail (jewelry and health and wellness products), hotel and restaurant management, information technology management, sports, and real estate/property management.
It is the proud parent company of Cebuana Lhuillier, one of the leading and largest non-bank financial services providers in the Philippines with over 1,700 branches nationwide. PJLI attributes its dominance in the industry to integrity and heartfelt service, its robust network of local and international industry partners, and its steadfast commitment to nurture market-leading businesses for its growing clientele.
Today, the P.J. Lhuillier Group of Companies seeks to become the best and preferred microfinancial and business-to-business solutions partner. The company intends to fulfil this vision through rendering dedication, hard work, and service.
Company Mission
We are your most trusted financial partner.
Company Vision
We will empower Filipinos through financial services anytime and anywhere.