Client Manager
Penbrothers International Inc.
- Makati, Philippines6th Floor, OPL Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2018-10-02T16:15:51.083448+00:00Ditutup.
Deskripsi Pekerjaan
Penbrothers is a start up business solutions company that offer co-working, human resources, and payroll services to our clients. The Penbrothers Client Manager serves as the liaison between us and our clients. Your main objective is to ensure excellent customer service, client satisfaction and upselling our services. You will also manage client relationships, develop account plans, and the said delivery.
Responsibilities
- RELATIONSHIP MANAGEMENT
- Resolving client concerns
- Answering client queries
- Following up with clients to fulfill their obligations (payment, movement, etc)
- COORDINATION
- Maintain constant communication with other departments
- Ensures that queries and resolutions are seen to within given time
- Escalate client concerns to respective departments
- UPSELLING
- Encouraging clients to upscale the services they subscribe to
- Proactively looking for way to help clients
- Reporting regular client requests or questions
Kualifikasi Minimum
- High to Native English Proficiency
- Sales Skills
- Communication Skills (Oral & Written)
- Problem Solving/Conflict Resolution
- Sense of Accountability and Responsibility
- MS Office Proficiency
- Presentation Skills
- Familiarity/Savvy with CRM Process
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 6th Floor, OPL Building, Makati, Metro Manila, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang Penbrothers International Inc.
Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.