Account Executive
Ninja Van
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
Be part of Ninja Van's Key Accounts unit. The objective is to maintain a positive relationship with Ninja Van's biggest clients and cater not only to their day-to-day operational needs but as well as to be a quick-response team that handles situations and escalations as they pop-up. Consider this role as both a vanguard and a firefighter - we are the first people that our clients reach out to, and are in the best position to assist them.
Responsibilities:
- Publishes daily reports to internal and external stakeholders.
- Addresses escalations from key accounts.
- Investigates and coordinates with internal team to resolve issues within provided timelines.
- Executes day-to-day operational tasks that deal with aligning Ninja Van’s and client’s system.
- Ensure that processes are followed.
- Highlights improvement areas and recommends solutions that would help Ninja Van meet the agreed timelines and metrics with the client.
- Assists the account manager in tracking product requests based on client feedback
Kualifikasi Minimum
- Proficient in Word, Spreadsheets (Excel / Google Sheets), Presentation tools;
- Proficient in database management utilizing SQL
- Proficient in written and oral English and Tagalog;
- Critical thinking skills;
- Customer-oriented - possesses the mindset of understanding customer needs;
- College graduate/experience in logistics or e-commerce industries preferred;
- Willing to work on shifting schedules;
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- RCBC Plaza, Makati, Metro Manila, Philippines
Tentang Ninja Van
Ninja Van is on a mission to dominate last-mile delivery for eCommerce in South East Asia. We are one of the fastest growing startups in the region, having won over 3,000 merchants and delivering 15,000 parcels a day in six countries, Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines.
At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Driven by algorithm-based optimization, dynamic routing, end-to-end tracking and capacity balancing with partner fleets, we provide best-of-class delivery services that delight both the shippers and end customers.
Why Ninja Van?
We are only just getting started! We have much room for improvement and many ideas that will further shape the industry. We are on the lookout for world-class talent to fill our world-class team. We want people who are passionate about making a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines.