Receptionist  

• Deliver excellent customer service at all times
• Deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail
• Receives all customer feedback and responsible in ensuring that customers’ concerns are handled in a prompt and effective manner while retaining customer services
• Keep records of customer concerns and resolutions done
• Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety
• Report any maintenance issues immediately to manager, including all furniture, fittings and equipment
• Carry out instructions given by the management and head office

• Bachelor’s degree in Hospitality/Tourism/Hotel Management from a reputable university or equivalent experience
• Must be friendly, sociable and welcoming to our clients
• With pleasing personality
• Possesses professional maturity to handle VIP guests and clients
• Flexible and can exude grace and confidence under pressure
• Must be honest and reliable
• Assertive, innovative and result-oriented
• Good knowledge of Microsoft Office and other business applications

Preferred Qualifications:

• One (1) year working experience
• Good written and verbal communication skills

Other Notes

• Fresh graduates are welcome to apply