Customer Service
Moselo
- South Jakarta, IndonesiaJl. Dempo I No.51, RT.4/RW.3, Gunung, Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12120, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing Moselo as a product inside and out
- Create documentation/report base on customer complaints/questions
- Ensure customer satisfaction and provide professional customer support
Kualifikasi Minimum
- Min diploma (D3)
- Comfortable using computers and smartphone
- Able to use ms word & excel / google docs & sheet (beginner level)
- Ability to stay calm when customers are stressed or upset
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Jl. Kyai Maja No.25C, RW.2, Gunung, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12120
Tentang Moselo
Moselo (PT. Komunitas Karya Kencana) adalah marketplace jasa kreatif (photography, beauty, design, etc) yang mengusung konsep "Chat-Commerce" untuk mempermudah calon customer dalam menemukan penyedia jasa kreatif (Expert) di Indonesia. Saat ini Moselo tersedia dalam bentuk aplikasi mobile (iOS & Android) sejak Agustus 2017.
Visi
Memanusiakan E-commerce dan gaya hidup digital.
Misi
Menjadi platform utama chat commerce untuk jasa kreatif, pencari jasa dan brand / produk kreatif di Indonesia.
Budaya & Nilai
Do The Right Thing. Use Your Common Sense.
Freedom, Responsible & High Quality.
Clear & Honest Communication.
Always Be Learning.
Sharing Is Caring.
Do Everything Whole-heartedly.