Customer Relations Officer
Mida Food Distributors Inc.
- Manila, Philippines2219 Singalong St, Malate, Manila, Manila, Metro Manila, Philippines, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- PHP 25.000,00 - PHP 30.000,00 / bulanPHP250003000025000MONTH
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-06-29T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
The Customer Relations Officer supervises, plans, organizes and coordinates the activities and operations of the Customer Relations Department; functions in a working supervisor capacity to perform a variety of general technical customer relations duties involving customer orders, record keeping, and customer service; provides direction to the Customer Relations Assistant in the performance of their duties.
Duties and Responsibilities:
- Supervises, hires, trains, evaluates and disciplines subordinates
- Plans, organizes and controls the operation of the Customer Relations Department
- Coordinates activities between Sales, Operations, Credit and Collection and Accounting
- Assigns personnel to the various operations and instructs them when necessary so they are trained to perform assigned duties in accordance with established methods and procedures
- Reviews CRA's work for accuracy and efficiency. Makes recommendations.
- Answering questions customers may have regarding processed items, developmental products, and product allocation.
- Recommends and directs product substitution
- Monitors inventory status of critical items
- Ensures smooth turn- over of documents (invoices, credit memos, return slips)
Kualifikasi Minimum
- With Bachelor's Degree in Sales, Marketing or related course
- With at least 2 years Supervisory experience
- Ability to provide excellent customer service and can able to train subordinates as well
- Has strong analytical and planning skills;
- With excellent communication, presentation and problem- solving skills;
- Can represent his/ her team during Management Meetings
- Willing to be assigned in Manggahan, Pasig City
Fasilitas dan Tunjangan
Mobile Phone Discount
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Performance Bonus
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 2219 Singalong St, Malate, Manila, Manila, Metro Manila, Philippines
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Tentang Mida Food Distributors Inc.
Mida Food Distributors Inc. and Mida Trade Ventures International Inc. was founded by Ms. Lourdes “Chingling” Tanco. With 25 years of experience in the International Seafood Industry, Ms. Tanco gained her experience in the industry having worked with Singleton, the largest shrimp processing company in the US in the early 80’s.
Mida Food is a direct importer and distributor of frozen seafood products. We vigilantly protect our market share and stock as many as 200 different varieties of seafood. We also ensure a consistent supply to our clients. With offices in the Philippines, Singapore, Vietnam, Jakarta and Surabaya, we are certain to supply products of excellent quality. Our staff has been certified by the Aquaculture Certification Council, the certification arm for Best Agricultural Practices, to certify that facilities such as hatchery, farm and processing plants abide with Best Aquaculture practices. This includes aspects of responsible sustainable aquaculture. We attend industry trade shows and conferences in Asia, Europe and North America; and visit various seafood plants, restaurants and hyper marts in these regions to keep us current. Mida products are best quality products. We buy directly from producers and stock enough volume to ensure that our prices are competitive and stable. Our deliveries are prompt, and done in reefer vans which maintain products at a temperature of –15 degrees C during delivery. Mida Food products are fresh frozen in nitrogen, contact plate, or blast freezers at temperatures of at most –45 degrees Celsius, and only in plants certified to export to the US, Japan and Europe.
Mida Trade was established to service US importers, processors and end users of seafood who wanted to import frozen seafood products from the Far East. Mida Trade also provided assistance to processor-exporters of seafood in the Far East who wanted to expand their markets outside of Japan. Since then Mida has expanded its range of business to include Europe, Australia, and other markets in Asia.