Cognos Data and Reporting Analyst  

Deliver Services to Customers

• Deliver specific data and reporting services to meet customer requirements, meeting regularly with key users and their managers to understand business needs and identify improvement opportunities.
• Provide assistance to end users regarding utilization of IT systems & information to deliver business objectives.

Data and Reporting Support

• Technical support for data and reports including: end-user support; monitoring scheduled reports and data loads; troubleshooting; and engagement with other teams and service providers.
• Data Analysis activities such as requirements definition, documentation and testing.
• Report development and ongoing maintenance activities
• Coordination of patch releases and change management.
• Engagement with stakeholders to prioritise work requests and system improvement initiatives.
• Delivery of prioritised system improvements.

Solve Technical problems

• Identify, analyze and resolve technical issues, ensuring clear and regular progress communications to stakeholders.
• Contribute to the identification and implementation of new initiatives or improvements for systems, providing support to effectively manage transition processes.

Skilled Professional

• Apply, share and develop comprehensive skills and knowledge to deliver outcomes within specific IT data and reporting specializations.

Quality Assurance

• Implement testing, monitoring and review processes and IT system configurations to ensure accuracy, quality and security.

2 or more years of experience supporting Business Intelligence & Reporting software products including:

• IBM Cognos BI Suite
• IBM Cognos Planning or TM1 (Planning Analytics)
• Power BI, Qlik Sense, Tableau or similar

Desirable

• Understanding of Data Warehousing principles, architecture design, and methodologies (Kimbal, Inmon, etc);
• Ability to translate business requirements into high-quality data warehouse star schemas and marts;
• Experience with basic database administration of MSSQL environments including creation, backups and performance tuning;
• Experience with Data Integration/Migration projects;