Fraud Investigator
Metrobank
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2019-12-30T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
The Fraud Investigation Officer shall primarily be responsible for the timely investigation and resolution of customer fraud related disputes/complaints.
Responsibilities:
- Shall follow approved policies and guidelines when resolving a case.
- Responsible to review all angles of the fraud case.
- Ensure cases for investigation are closed within set turn-around time and escalate issues that would prevent such.
- Responsible for investigating fraud loss incidents to determine root causes and points of failure as well as to establish the validity of customer claims.
- Ensures that all fraud-related disputes are resolved within the prescribed turn-around-time and in compliance with the set policies and procedure.
Kualifikasi Minimum
- Graduate of four year business related course
- With at least 3 years experience in the same role
- Strong analytical skills
- Excellent problem-solving skills
- Must be willing to be assigned on shifting schedule
Fasilitas dan Tunjangan
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Gym Membership
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Keahlian yang diperlukan
- Report Writing
- Analyzing Data
- Financial Analysis
- Statistical Analysis
- Data Analysis
- Microsoft / MS Excel
Jurusan yang Diminati
- Applied Mathematics
- Statistics
- Mathematics
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Administration and Coordination
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- Makati, Metro Manila, Philippines
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Tentang Metrobank
Be part of a leading financial institution
Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.
Experience a fruitful and rewarding career
The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.
Learn from trusted professionals
Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service.