Guest Relations Officer
Masungi Georeserve
- Tanay, Philippines, Km. 45 Marcos Highway / Marikina-Infanta Road, Tanay, Calabarzon, PhilippinesTanayCalabarzonPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2018-01-06T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Operating the georeserve's online reservation system
- Communicating to and servicing a diverse set of guests through different channels (mostly through e-mails, phone calls and mobile messages)
- Answering and responding to inquiries, complaints, special concerns and requests about the georeserve experiences
- Monitoring end-to-end guest experience from reservation to post-visit
- Coordinating with on-site team on guest details and needs for daily operation
Kualifikasi Minimum
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Strong empathy and service-orientation attitude
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Superior interpersonal relations skills
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Effective problem solving and conflict resolution skills
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Can handle both happy and difficult customers
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Can work independently and confidently with minimal supervision
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Competence in project management
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Hospitality and Tourism
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Km. 45 Marcos Highway / Marikina-Infanta Road, Tanay, Calabarzon, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang Masungi Georeserve
The Masungi Georeserve is an environment protection project, with a goal to promote sustainability, conservation, and education. Our BHAG is to form part of a UNESCO Geopark. Currently, the area has an effective conservation plan supported by a geotourism plan.