Head of Assistant Relations | Full-Time, Remote Work  

The Head of Assistant Relations is someone who has handled contractor retention for companies with over 1000 contractors. We are looking for someone who is able to build an automated process for keeping the assistants engaged, informed, and happy and has experience working in a large Business Process Outsourcing company.

This role has a Signing Bonus!

Job Type: Full-time, Work from home

Responsibilities:

• Managed contractor retention program for a company that has a remote contractor or employee workforce of over 1000+
• Build robust lifecycle communication chains, retention based initiatives, and continual education for contractors
• Strength in automation through lifecycle data, communication, and engagement

• Has in-depth knowledge and best practices for keeping contractors informed, engaged, and happy
• Tenacious and strategic thinker with an ability to thrive in a dynamic, always-on, highly ambiguous startup environment.
• Organizational, project management, time management, and communication skills
• Problem-solving skills around the technical, product, and accounting-related questions.
• Highly quantitative and a data-informed approach to problem-solving
• Ability to build relationships
• Strong competency in spreadsheets and presentation software
• Communication at all levels, creative problem-solving skills, and the ability to motivate individuals

Benefits of Joining Our Team:

• Full-time work-from-home arrangement
• Opportunities for career growth and internal mobility
• Enjoy employee benefits upon regularization (HMO, VLs, SLs, etc.)
• Government contributions (SSS, Pag-IBIG, Philhealth)