Project-based | Customer Support  

About the Company

From Magic, our amazing service provider that connects you to a 24/7 personal assistant that caters to any request, any time, from anywhere in the world, we’ve identified a similar need on a B2B scale. Hence, we’ve come up with Magic Dedicated.

Magic Dedicated is all about providing creative business solutions. From virtual assistants, to sales, to marketing, and even all the way to bookkeeping, Magic Dedicated can match the perfect assistant to any specific needs of a client, contributing to their overall success.

We're at an exciting time of rapid growth as we scale even further. We’re on the lookout for ambitious, and creative people who are equally curious to learn from businesses in various industries, at the same time, building skills and experience.

About the Role

We are looking for proactive and customer service oriented people for our full-time and part-time customer support positions. If you are someone who is comfortable with working on a computer, interacting with customers, and has excellent attention to detail, then you may be a great fit.

As Customer Support:

• You will be working with teams and individuals and will be handling a variety of customer support tasks.
• You’ll get to work closely with US Clients, so working hours would be in the US time zone.

We're looking for individuals who have:

• At least 1 year of customer support experience (voice or non-voice)
• Proficiency in written and verbal English
• Modern desktop or laptop computer
• High speed, reliable internet (5mbps or faster)
• Headset for video calls
• Ability to work and take phone calls in a quiet environment
• Technical proficiency (GSuite, Microsoft Office, CRM)

As a Dedicated Assistant, you get to have:

• Competitive Compensation Package
• Opportunities to work with various clients, and projects
• Permanent work-from-home arrangement
• Fast paced, and hands-on learning culture
• Amazing Dedicated Magician Support!