Guest Services Officer
ELITE HAVENS
- Makati, Philippines5th Floor, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- Monitor confirmed bookings and contact guests for their pre-arrival requirements
- Build and nurture a relationship with the guests before their arrival
- Plan, build and provide itineraries to guests as required
- Answer guest queries and provide recommendations
- Liaise and coordinate with the Guest Services teams, or on-ground villa staff for the arrangement of services requested by guests
- Abreast with all new and existing attractions of villa locations
All interviews will be conducted online.
Only Shortlisted Candidates will be contacted through email and sms.
Kualifikasi Minimum
Are you a well-organized Guest Services Officer who can multitask? Can you build a nurturing relationship with guests and face them with a smile, while also being a team player coordinating with teams located across geographies? If this sounds like you, send in your resume and come be a part of Asia's #1 private luxury villa company.
- Bachelor's degree in Hospitality, Tourism, or Hotel Management
- Entry-level role for fresh graduates or up to one (1) year of experience
- All positions are only open to Manila-based applicants
- Computer savvy
- Highly confident in verbal and written communication
- Proactive and exude strong customer service and interpersonal skills
- Excellent organization and prioritization skills
- Strong logic and problem-solving skills
- Skilled in lateral thinking along with the capacity to search out and solve customers’ requirements
- Willing to work through various shifts (7 AM – 4 PM, 9 AM – 6 PM, 12 PM – 9 PM), weekend work, and holidays
- You should have a work-from-home setup for the current scenario, with presence required on some days in the office.
- Stable internet connection at home
Fasilitas dan Tunjangan
- Work from Home
- Special Leave Benefits for Women
- Single Parent Leave
- Life Insurance
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Performance Bonus
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Jurusan yang Diminati
- Hospitality Management [Tourism]
- Tourism & Hospitality Management [Hospitality Management]
- Hotel, Restaurant & Institution Management [Hospitality Management Track]
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Hospitality and Tourism
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Gloria Bldg. 109 Aguirre St. Legaspi Village Makati City
- Industri
- Business and Management Consultancy
- Lowongan
- 1 lowongan dibuka
Tentang ELITE HAVENS
ELITE HAVENS, operated by LVM HOLDINGS PTE. LTD. - ROHQ is a management and marketing company of luxury vacation houses that features a hand-selected and personally inspected portfolio of more than 200 luxurious properties in Bali, Lombok, Phuket, Samui, Sri Lanka, and the Maldives.
LVM HOLDINGS PTE. LTD - ROHQ, based in Legaspi Village, Makati, specializes in providing services to the luxury travel sector. Services include automated reservation systems, websites, reporting, payment tools, and accounting services. Clients are located in various cities across Asia.
Elite Havens is part of Dusit Thani Public Company Limited (DTC).
To learn more about Elite Havens, please visit:
https://www.elitehavens.com/
https://www.youtube.com/c/Elitehavens
https://www.facebook.com/elitehavens
https://www.linkedin.com/company/elite-havens