Customer Service for SAAS Platform
Leyan Technologies
- Quezon City, PhilippinesPinyahan, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- PHP 38.000,00 - PHP 40.000,00 / bulanPHP380004000038000MONTH
- Penuh waktuFULL_TIME
Berakhir 24 days ago
2024-04-22T04:15:50.498390+00:00Ditutup.
Deskripsi Pekerjaan
Job Responsibilities
- Pay attention to the business life cycle, improve the renewal, trial customer conversion
- After the merchant access is opened, urge the use of the product according to the frequency of product use to improve the SaaS software retention rate
- Refine the feedback needs of merchants to help quickly solve the problems of users
- Cooperate with sales signing, provide merchant usage report and data analysis results
Kualifikasi Minimum
-
proficiency in Filipino and Mandarin is a must
-
Experience in e-commerce operation is preferred
-
Have a good sense of responsibility and communication and understanding skills
-
Able to use basic office tools such as Excel, Word, etc
-
Located in Metro Manila
-
This mostly remote but would be required to meet with clients if needed
Fasilitas dan Tunjangan
Work from Home
Transportation Allowances
Keahlian yang diperlukan
- MS Office
- Customer Service
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Vokasi (D3)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Avida Towers Sola, 1100 Quezon City, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang Leyan Technologies
Chat++is an artificial intelligence chat robot software that provides services for thousands of sellers/brands in Southeast Asia's popular e-commerce market, such as Shopee, Lazada, Tiktok, Tokopedia, etc. With our leading AIGC technology, Chat++has significantly improved sales conversion rates, reduced returns/refunds, increased return rates, and received more positive feedback, saving labor costs. Help our customers make their business healthier and stronger.
Our company Leyan Technology is a leading provider of artificial intelligence technology in the world. We have more than 50000 top sellers in China on Taobao, Tiktok and PDD.