Customer Service Representative (CSR)
London Outsourced
- Makati, PhilippinesLong Lane, London EC1A 9ET, UK, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
• Maintains customer relationships by responding to inquiries; documenting actions.
• Prepares for customer inquiries by studying products, services, and customer service processes.
• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
• Records customer inquiries by documenting inquiry and response in customers’ accounts.
• Improves quality service by recommending improved processes; identifying new product and service applications.
• Updates job knowledge by participating in educational opportunities.
• Accomplishes customer service and organization mission by completing related results as needed.
Kualifikasi Minimum
• At least 6 months experience of customer service voice
• Excellent Grammar and English Communication
• Attentive to customer's needs
• Work from home (Full-time)
• Good internet connection
• Excellent WPM
- must have Californian accent
Fasilitas dan Tunjangan
- Work from Home
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Long Lane, London EC1A 9ET, UK
- Industri
- Marketing / Advertising / Sales
- Lowongan
- 2 lowongan dibuka