Head of Operations  

About the Challenge

Are you passionate about operations, processes and people? Do you have what it takes to manage several departments to achieve their goals? Do you have experience in making sure everything runs smoothly in our operation divisions?

We are looking for an Assistant Vice President of Operations for Lamudi in Indonesia to lead, manage, and support the roll-out of the operating divisions within the company. You will also provide business-critical insights using analytics, ensure cross-functional alignment of teams with goals, and drive thoughtful execution. Your leadership and managing skills will be put to full use in scaling this promising business, by monitoring in the execution of the as well as growing the capabilities and efficiencies of the team performance.

Responsibilities include and are not limited to:

• Work closely with our Vice President and vertical leads to be a significant contributor to getting our business to the next level from target deployment, productivity, and employee wellness
• Manage cross-functional teams of our operational divisions and ensure these are in line with the Company's strategy and goals.
• Driving business efficiency and profitability by identifying and implementing process improvements to optimize performance wherever possible.
• Analyze issues by optimizing coordination and communication with other business functions for corrective and preventive solutions

Who are we looking for?

• Master degree holders from a foreign university
• 6+ years of experience in telesales, account management, relationship management, and content uploading
• 3+ years experience in handling a team and proven leadership skills.

• Advance level of SQL and Excel Skills

• Knowledge of the property market is beneficial (but not required), the experience is a definite plus.
• Skills in complex problem solving, judgment, critical thinking and decision making
• A willingness to work in a fast-paced environment, are able to work under pressure and with the target.
• You are proactive, self-motivated, and have the desire to learn, you are persuasive and customer-centric and love building capacity in your teams.
• You are recognized as a top performer.
• You have a character with a proven passion for communication and negotiation, which you have put to good use in your previous roles.
• Fluency in English