Liaison Officer| Pasig  

The organization is in search of an organized, efficient, and communicative liaison officer to coordinate between our organization and another entity. In this role, you will act as the
mediator between our business and other entities specifically franchisees, lessors and some suppliers, to streamline operations, resolve issues, improve communications, and generally ensure that the relationship is as beneficial as possible.

Responsibilities

• Maintain thorough knowledge of the business, as well as an understanding of how that impacts the other entities involved
• Monitor, coordinate, and communicate the strategic objectives of the business
• Collaborate and communicate successfully with other entities outside of the business
• Work closely with other teams, including (but not limited to) business development, marketing, purchasing, and operations to develop a greater understanding of the end-to-end business community, stakeholders, andfranchisee Develop and foster relationships with the other entities
• Collect, analyze, and utilize data and feedback to identify opportunities to improve the relationship between the business and the two focus partners: franchisees and lessors.
• Compile reports about particular incidents, events, or updates about important issues for the business using Slack, Trello, and other communication tools used by the organization.
• Proactively solve conflicts and address issues that could occur between the business and its external partners.
• Promptly respond to incidents and other events as necessary
• Act as a positive representation of the business to external partners

• 2+ years of experience in a related role
• Customer-oriented attitude
• Excellent organizational skills (email, filing of hard and soft copies)
• Excellent verbal and written communication skills
• Ability to establish and nurture beneficial business relationships
• Self-motivated with a willingness to take initiative and solve complex problems
• Capability to negotiate with and influence others
• Analytically and mathematically minded to analyze data and create necessary reports
• Ability to thrive in a fast-paced and sometimes high-pressure environment