Customer Support Specialist
Kalibrr
- Makati, PhilippinesBCC House, P. Burgos St., Poblacion, Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2018-10-30T16:00:00+00:00Deskripsi Pekerjaan
At Kalibrr, we consider our Customer Support Specialists as ambassadors of our brand. They go beyond solving technical concerns, responding to inquiries and fulfilling administrative requests. They interact with both jobseekers and recruiters every day to make sure they are having a great experience on Kalibrr.
What does a Customer Support Specialist do?
- Receive and resolve inquiries received through our support channels (chat, email & phone)
- Assist job seekers on using Kalibrr and in their job search
- Assist recruiters with their technical concerns, using Kalibrr and providing recruitment tips
- Reviewing jobs on Kalibrr for compliance with job posting guidelines
- Gathering and categorizing feedback from users
Are you the Customer Support Specialist we're looking for? Are you:
- passionate about customer satisfaction
- a fast learner
- a clear communicator
- a self-starter
- good at time management
- process-oriented
Join our team if you care about customer experiences and are passionate about helping others find the opportunities they deserve.
Kualifikasi Minimum
- Bachelor's Degree
- Customer service experience is a plus
- Communication skills
- Excellent writing skills in English & Filipino
- Good spoken English & Filipino
- Ability to listen and pay attention to detail
- Basic computer knowledge
- Problem solving and analysis
- Highly empathetic
Fasilitas dan Tunjangan
Paid Vacation Leave
Paid Sick Leave
Medical / Health Insurance
Lain-Lain
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Get to work with an innovative team in one of the biggest startups in the Philippines today
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Enjoy working in an environment that encourages you to constantly learn and make an impact
Keahlian yang diperlukan
- Email Support
- Chat Support
- Customer Service
- Time Management
- Problem Solving
- Critical Thinking
- Communication Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus SMA
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- BCC House, P. Burgos St., Poblacion, Makati City, Makati, Metro Manila, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.