Telephone Banking Specialist | Cebu
JPMorgan Chase Bank N.A.
- Cebu City, PhilippineseBloc 1 Tower, Apas, Cebu City, 6000 Cebu, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2017-12-30T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
The main role of a Customer Service Specialist is to efficiently provide outstanding customer experience and resolution through expert analysis and investigation of card member's account and/or concern. Specialists receive calls regarding card member charges, fees, interest rates, rewards and other credit card concerns. The specialist is expected to be the bank's advocate; being a dynamic and clear communicator is required to strengthen confidence and relationship of card member with the bank.
Kualifikasi Minimum
- High school graduates must have at least 1 year of customer service experience.
- College undergraduates with less than 4 semesters must have at least 6 months of customer service experience.
- College undergraduates with complete 4 semesters and College fresh graduates are encouraged to apply even without customer service experience.
- Excellent English communication skills.
- Detail oriented with a strong ability to work in a fast paced environment.
- Willing to work in Cebu City.
- Willing to work in shifting schedule.
- Willing to work graveyard shift.
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 7F eBloc Tower, Jose Ma. Del Mar Ave., Cebu IT Park, Cebu City
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Tentang JPMorgan Chase Bank N.A.
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.
JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.
Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
Learn more about our firm here: https://youtu.be/PwyQGfOJQz4