Customer Service Specialist I Voice Account I Shifting schedule I Taguig
JPMorgan Chase Bank N.A.
- Taguig, PhilippinesNet Plaza, 31st Street, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-08-30T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
The main role of the Customer Service Specialist is to:
- Efficiently provide outstanding customer experience and resolution through expert analysis and investigation of card member's account and/or concern.
- Receive calls regarding card member charges, fees, interest rates, rewards, and other credit card concerns.
- Be the bank's advocate.
- Be a dynamic and clear communicator is required to strengthen confidence and relationship of card member with the bank.
Kualifikasi Minimum
- Any of the following educational attainment:
- Highschool graduates with at least 1 year of customer service experience.
- College undergraduates with less than 4 semesters, but with at least 6 months of customer service experience.
- College undergraduates with complete 4 semesters.
- Fresh graduates are also encouraged to apply even without customer service experience.
- Excellent English communication skills.
- Detail oriented.
- Strong ability to work in a fast-paced environment.
- Willing to work:
- Taguig City.
- On shifting schedules and graveyard shifts.
- Eligible to work in the Philippines.
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Single Parent Leave
Retirement Benefit Plans
Life Insurance
Medical / Health Insurance
Relocation Assistance
Transportation Allowances
Special Leave Benefits for Women
Keahlian yang diperlukan
- Business Correspondence
- Customer Service
- Critical Thinking
- Communication Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus SMA
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- Net Plaza, 31st Street, Taguig, Metro Manila, Philippines
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Tentang JPMorgan Chase Bank N.A.
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.
JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.
Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
Learn more about our firm here: https://youtu.be/PwyQGfOJQz4