Customer Service | Hotel Reservations
iStaff Solutions Inc.
- Pasig, PhilippinesUnit 1905, F. Ortigas, Prestige Tower Ortigas Center, Pasig, NCR, PhilippinesPasigNCRPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2018-05-30T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Answer calls and respond to emails
- Handle customer inquiries both telephonically and by email
- Validate Reservations through web or by calling hotels
- Validate transaction and change the ownership to the new buyer’s name
- Manage and resolve customer complaints
- Provide customers with product and service information
- Update customer information into system
- Identify and escalate priority issues
- Follow up customer calls when necessary
- Document all call information according to standard operating procedures
Kualifikasi Minimum
- At least High School graduate or undergraduate are encourage to apply
- At least six (6) months experience in the BPO industry
- Can work under pressure and deliver fast results
- Willing to work in shifting schedule and in Ortigas Center
- Can start ASAP
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus SMA
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Unit 1905, F. Ortigas, Prestige Tower Ortigas Center, Pasig, NCR, Philippines
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Tentang iStaff Solutions Inc.
iStaff Solutions Inc.
iStaff.ph is a growing BPO company with clients coming mainly from the US and Europe. We are engaged in the business of providing clients with highly competent and reliable professionals with skills in programming, Web design and development, graphic design, writing, SEO, customer service and others to assist them in effectively running their online or Web-based businesses in various capacities.
iStaff.ph is always on the search for those highly driven and highly skilled professionals who can become part of our growing talent pool. We are looking out for dedicated and dependable individuals with the right skills and work ethic, able to accomplish tasks and projects even when faced with tight schedules. We are also looking out for the right people who are highly motivated to develop and acquire new skills for career advancement. Are you one of them?