Customer Service Representative | Non-Voice
i-Tech Global Business Solutions Inc- A JG Summit Company
- Manila, PhilippinesRobinsons Otis, UN, Avenue, Paco, Manila, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2016-12-15T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Attends to customer's concerns via telephone, e-mail, chat and social networking sites (Facebook, Twitter, Instagram, etc).
- Handles requests within the standard service quality set by the company.
- Resolves customer complaints.
- Adheres to agreed process, meeting required work standards, targets and objectives.
- Provides customer satisfaction.
Kualifikasi Minimum
- Finished at least 2-years in college or completed a vocational course;
- Must have an experience in Non Voice account (e-mail/ chat or social networking sites);
- Good to excellent communication skills;
- Must be flexible and a team player;
- Amenable to work in Robinsons Otis, Paco, Manila.
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Vokasi (D3)
- Alamat Kantor
- Robinsons Otis, UN, Avenue, Paco, Manila, Manila, Metro Manila, Philippines
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Tentang i-Tech Global Business Solutions Inc- A JG Summit Company
i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.