Quality Assurance Analyst
i-Tech Global Business Solutions Inc- A JG Summit Company
- Cebu City, PhilippinesRobinson's Otis, UN, Avenue, Paco, Manila, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2016-12-12T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Monitors and evaluates performance and progress of agents.
- Provides learning solutions that develop the performance of agents.
- Monitors transactions/ calls and provides coaching to agents when needed.
- Participates calibration session with team leader, campaign head and clients.
- Develops and designs training modules and material.
- Facilitates training for new hires.
Kualifikasi Minimum
- Minimum 2 years of College / 2-yr vocational course (any course);
- At least 1 year of working experience as a Quality Assurance Analyst is required for this position;
- Willing to work in Cebu City,
Fasilitas dan Tunjangan
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Retirement Benefit Plans
Life Insurance
Medical / Health Insurance
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Robinson's Otis, UN, Avenue, Paco, Manila, Cebu City, Central Visayas, Philippines
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang i-Tech Global Business Solutions Inc- A JG Summit Company
i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.