Customer Service Representative | Wave 01
HINDUJA GLOBAL SOLUTIONS
- Quezon City, Philippines86 E. Rodriguez Jr., Ave., Brgy. Ugong Norte C5 Road Libis, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
- Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
- Evaluate and analyze account information and recommend tailored solutions to customers.
- Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services.
Kualifikasi Minimum
- Strong analytical and planning skills
- Good communication and presentation skills
- At least 6 months call center experience
- Excellent problem-solving skills;
- Passion to provide excellent customer service
- Sales background is plus but not required
- Can start ASAP
- Amenable to work in C5 Libis Quezon City
Fasilitas dan Tunjangan
- Paid Sick Leave
- Paid Vacation Leave
- Paid Holidays
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Life Insurance
- Medical / Health Insurance
Keahlian yang diperlukan
- Customer Service
- Communication Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- 86 E. Rodriguez Jr., Ave., Brgy. Ugong Norte C5 Road Libis, Quezon City, Metro Manila, Philippines
- Industri
- Business Process Outsourcing
- Lowongan
- 10 lowongan dibuka
Tentang HINDUJA GLOBAL SOLUTIONS
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and digital enablement services and, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps retain valuable customers.