Case Analyst | USRN
HINDUJA GLOBAL SOLUTIONS
- Quezon City, Philippines8F 1880 Bldg. Eastwood Ave. Eastwood City Libis, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
HGS is currently looking for USRNs to work as a Case Manager. As a case manager, you can choose from either of the two: you’ll be more of like a nurse handling cases & patients in the US or you’ll be doing case reviews/offline analysis.
POSITION RESPONSIBILITIES
- Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
- Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
- Evaluate and analyze account information and recommend tailored solutions to customers.
- Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services
Kualifikasi Minimum
- Active USRN License (Mainland State only) License must still be active for the next 3 months
- Must have at least 2 years of Clinical Experience in a Hospital or Clinic Setting
- Has good customer service orientation
- Has good communication and interpersonal skills
- Has good analytical and problem solving skills
- Knowledgeable in MS Office and internet browsing
- Amenable to work in a graveyard shift
- Amenable to work in Eastwood City
Fasilitas dan Tunjangan
- Maternity & Paternity Leave
- Paid Bereavement/Family Leave
- Paid Sick Leave
- Paid Vacation Leave
- Paid Holidays
- Medical, Prescription, Dental, or Vision Plans
- Medical / Health Insurance
- Life Insurance
- Performance Bonus
Keahlian yang diperlukan
- Email Support
- Communication Skills
Lisensi dan Sertifikat
- Nurse
Jurusan yang Diminati
- Nursing
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- 8F 1880 Bldg. Eastwood Ave. Eastwood City Libis, Quezon City, Metro Manila, Philippines
- Industri
- Business Process Outsourcing
- Lowongan
- 15 lowongan dibuka
Tentang HINDUJA GLOBAL SOLUTIONS
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and digital enablement services and, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps retain valuable customers.