Technical Support Representative
HINDUJA GLOBAL SOLUTIONS
- Quezon City, Philippines86 E. Rodriguez Jr., Ave., Brgy. Ugong Norte C5 Road Libis, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- PHP 23.000,00 - PHP 25.000,00 / bulanPHP230002500023000MONTH
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2016-12-05T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
POSITION RESPONSIBILITIES
- Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
- Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
- Evaluate and analyze account information and recommend tailored solutions to customers.
- Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services
Kualifikasi Minimum
EXPERIENCE & QUALIFICATIONS
- Completed at least 2years in College of any course
- Atleast 6 months customer service related work experience or Sales (for Level 1)
- Atleast 1 year Tech Support related work experience (for Level 2)
- Proficient in MS Office and internet browsing
- Basic knowledge of audio equipment and networking products
- Willing to work in shifting schedule(s) and holidays.
- Excellent English communication skills
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Medical, Prescription, Dental, or Vision Plans
Medical / Health Insurance
Life Insurance
Performance Bonus
Recruitment / Signing Bonus
Keahlian yang diperlukan
- Technical Writing
- Technical Skills
- Technical Support
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 86 E. Rodriguez Jr., Ave., Brgy. Ugong Norte C5 Road Libis, Quezon City, Metro Manila, Philippines
- Industri
- Business Process Outsourcing
- Lowongan
- 30 lowongan dibuka
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Tentang HINDUJA GLOBAL SOLUTIONS
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and digital enablement services and, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps retain valuable customers.