Customer Service Representative (CSR) | Bilingual (Cantonese/Mandarin)
HINDUJA GLOBAL SOLUTIONS
- Quezon City, Philippines86 E. Rodriguez Jr., Ave., Brgy. Ugong Norte C5 Libis, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2016-12-14T16:00:00+00:00Deskripsi Pekerjaan
POSITION RESPONSIBILITIES
• Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
• Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
• Evaluate and analyze account information and recommend tailored solutions to customers.
• Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services.
Kualifikasi Minimum
EXPERIENCE & QUALIFICATIONS:
- Completed at least 2years in college
- Should be fluent in verbal and written English/Mandarin and Cantonese
- Strong English communication skills both spoken & written (w/ at least neutral accent)
- (Preferably) Basic accounting skills
- (Preferably) Be able to adapt to different Asian accents and familiar with address formats in APAC
- Basic knowledge in business correspondence/email
- Willing to work on shifting schedule
- Amenable to work in Libis, Quezon City
Fasilitas dan Tunjangan
Medical / Health Insurance
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Alamat Kantor
- 86 E. Rodriguez Jr., Ave., Brgy. Ugong Norte C5 Libis, Quezon City, Metro Manila, Philippines
- Industri
- Business Process Outsourcing
- Lowongan
- 1 lowongan dibuka
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