Senior Application Support | Developer
goFLUENT Philippines Inc.
- Quezon City, Philippines10F, IBM Plaza Bldg. Eastwood City, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- PHP 60.000,00 - PHP 85.000,00 / bulanPHP600008500060000MONTH
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- Able to analyze a complex distributed system end to end, including its integrations
- Investigate and identify solutions to software issues in Production
- Analyze console, network, and server logs to aide with finding the root cause of a software issue
- Perform data fixes in Production, where necessary
- Basic knowledge of networking, communications (i.e. WebRTC), and web concepts (i.e. HTTPS, SSL, HTML, etc.)
- Troubleshoot systems and to present clear and concise information to the team, internal and external customers
- Track issues through to resolution, within agreed time limits (SLA)
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers, Infra team, etc.)
- Prioritize and manage several tasks in an efficient manner
- Document technical knowledge and/or resolutions provided
- Provides User Acceptance Testing to fixes by other teams in Android/iOS devices, and in Windows, Mac OSX machines
- Lastly, with a strong sense of ownership
Kualifikasi Minimum
- Degree in Computer Science, Information Technology or relevant field
- Must have 5 years solid experience
- Strong technical troubleshooting and problem solving skills
- Ability to quickly grasp concepts, analyze problems and provide innovative solutions
- Experience in Java development and level 3 support
- Strong understanding of microservices ecosystem, front end and back end applications.
- Proficient in SQL and No SQL
- Must be knowledgeable in basic UNIX commands
- Hands-on experience with Windows/Linux/Mac OS environments
- Knowledge on the following analysis tools
- Kibana
- Grafana
- ELK Stack
- Knowledge of jMeter and Postman is required
- Experience in distributed architecture systems is strongly recommended
- Capable of solving complex problems
- Willing to work in Eastwood (On-skeletal set up)
Fasilitas dan Tunjangan
- Work from Home
- Gym Membership
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Flexitime
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Jurusan yang Diminati
- Information Technology
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 10F, IBM Plaza Bldg. Eastwood City, Quezon City, Metro Manila, Philippines
Tentang goFLUENT Philippines Inc.
goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content, and virtual human interaction on any device. We are present in 20 countries across all continents and have helped millions of people become better communicators in different business languages.
goFLUENT Philippines, Inc. was established in 2004 and has seen incredible growth in the past 22 years, opening up two offices in Eastwood, Quezon City and Alabang, Muntinlupa City.
Our office in Eastwood is the biggest out of all our locations and is an important hub from which services are provided to our clients in Europe and the rest of the world.
Our office in Alabang is the place to be if you hail from the south or are just looking for a new opportunity in Muntinlupa.
You will love these spaces for their open-plan design, quirky murals and welcoming energy, as well as the great synergy between teams.
It’s our unique culture that empowers us to do the best work of our lives. For more information, visit https://www.gofluent.com/us-en/careers/