Manager Operations Business Development - GO-SEND
GoTo Company
- South Jakarta, IndonesiaSouth Jakarta, South Jakarta City, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-08-02T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Monitor issues in GO-KILAT operations (dedicated driver through Zendesk ticket)
- Monitor direct complain from the driver or from call center to identify top priority issues
- Analyze potential solutions of top priority issues (in which related to business decision or tech product workflow decision)
- Analyze impacts of the solution determined
- Monitor and justified performance from all channels to recruit drivers
- Ensure communication about policy changes and business scheme to drivers are clear and understandable
- Monitor trend changes after communication is being done
Kualifikasi Minimum
- Possess strong analytical and planning skills
- Individual who is creative and well-organized
- Previous experience in logistic interested to logistic sector is a plus
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- South Jakarta, South Jakarta City, Jakarta, Indonesia
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Tentang GoTo Company
GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.