Content Specialist

GoTo Company

South Jakarta, Indonesia
South Jakarta, South Jakarta City, Jakarta, Indonesia
South Jakarta
Jakarta
Indonesia
Indonesia
Penuh waktuFULL_TIME

Berakhir 7 years ago

2017-04-07T17:00:00+00:00

Ditutup.

Deskripsi Pekerjaan

Translate Driver Care, Customer Care, Driver Core, Non Ops Request and requirement into macros (script and template) and contents (articles) in Internal Help Center (Go-Knowledge and Zendesk) and also external help center ( driver's blog GO-JEK, GO-CAR, GO-BOX and also customer and driver in app help navigation tree and chat bot scenarios)
Evaluate and improve usefullness of contents
Liase with video learning creator ( outsourced ) as project manager for video learning requests

Kualifikasi Minimum

Requirements :

Bachelors Degree from Comunication background;
Good communication and presentation skills;
Excellent problem-solving skills;
Experienced as content creation or copy writer

Ringkasan Perkerjaan

Tingkat Posisi: Supervisor / Asisten Manager

Spesialisasi: Customer Service

Persyaratan tingkat pendidikan: Lulus program Sarjana (S1)

Respon rekruter ke lamaran: Once in a while

Alamat Kantor: South Jakarta, South Jakarta City, Jakarta, Indonesia

Industri: IT and Software

Lowongan: 1 lowongan dibuka

Situs: https://www.gotocompany.com/en

Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.

Tentang GoTo Company

GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.

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