Help Center Specialist
GoTo Company
- South Jakarta, IndonesiaJl. Kemang Selatan no 99B, Jakarta 12720, Indonesia, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2016-12-30T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Create and maintain articles in internal help center ( Go-knowledge ) and external help center ( FAQ section in web )
- Review, revamp and improve contents and look and feel in internal and external help center
Kualifikasi Minimum
- Candidate must possess at least a Diploma, Bachelor's Degree,
- At least 3 year(s) of working experience in the related field is required for this position.
- Preferably Supervisor / Coordinators specializing in Training & Development or equivalent.
- Experience to translate product brief into articles
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Jl. Kemang Selatan no 99B, Jakarta 12720, Indonesia, South Jakarta, Jakarta, Indonesia
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang GoTo Company
GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.