GOPAY Merchant Verification Supervisor
GoTo Company
- South Jakarta, IndonesiaPasaraya Blok M Gedung B Lt. 6, Jalan Iskandarsyah II No.7, RW. 2, Melawai, Kebayoran Baru, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-10-14T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Accountable on controlling daily Merchant KYC process
- Ensure that the team's capacity still effective on handling daily pipeline/backlogs
- Ensure the KYC processed by agents still meet given SLA and accuracy
- Ensure that the system used is still effective to be used as the KYC tools
- Able to handle daily KYC issues, such as inquiries, consultations, or requests by referring to playbook
- Able to improve current KYC process by analyzing its process and updating the playbook
Kualifikasi Minimum
- Minimum Bachelor's Degree
- Minimum of 3 years of working experience in related field
- Commit on completing the target
- Able to manage team
- Good understanding of regulation compliance
- A strive-for-excellence attitude
- Familiar with google sheets
- Familiarity with SalesForce is a plus
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Pasaraya Blok M Gedung B Lt. 6, Jalan Iskandarsyah II No.7, RW. 2, Melawai, Kebayoran Baru
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Tentang GoTo Company
GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.