Senior Reservation and Ticketing Officer
Gi Philippines Corporation
- Pasay, PhilippinesPasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-06-29T19:15:08.424476+00:00Ditutup.
Deskripsi Pekerjaan
- Provide a good customer service to every client including:
- Attend incoming calls;
- Answer inquiries about the product and services that the company provides;
- Resolve service/product problems by clarifying the customer's complaint;
- Determine the cause of the problem;
- Select and explain the best solution to solve the problem;
- In charge of assisting and monitoring of CBR (Call Back Request);
- To sell and issue tickets for non-air transportation agencies;
- Answer inquiries regarding non-air/ferry schedules and accommodations;
- Assist and accommodate clients about mobile loading.
Kualifikasi Minimum
- Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent.
- Required Skill(s): Ticketing, Reservations, Bookings
- For Junior Operations Executive at least with 1 year working experience with the same position
- For Senior Operations Executive at least 2-3 years working experience with the same position
- With experience in IATA company is advantage
- Must have a background in ticketing issuance using AMADEUS and ABACUS
- Preferably with 1 year experience specialized in Hotel Management/Tourism Services or equivalent.
- Keen on details, very organized and systematic
- Active listening and good customer service orientation
- Must be good at interpersonal skill and be dynamic, flexible, honest and patient.
- Displays a positive attitude, even under pressure
- Knowledgeable ticketing, tour operation, communication, or other tourism services
- Must be good at interpersonal skill and be dynamic, flexible, honest and patient.
- Can work with minimum supervision
- Can work with shifting schedules
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Hospitality and Tourism
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Pasay, Metro Manila, Philippines
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Tentang Gi Philippines Corporation
GI PHILIPPINES CORP- an Online Travel Solution Provider.
By simplifying the travel process, to enhance your customer base, efficiency and profits. we offer a single window platform to provide comprehensive End-to-End solution - BIYAHEKO